Eternalistic Designs

Freelance Switch

What's Wrong with Dell's Picture?

It's been a busy couple of weeks for your friendly neighborhood Nerds...  Jeremy just flew out to Chicago to meet with a potential new employer, Luke finally used some of the 6.8 million vacation hours he'd accumulated over the past couple years (seriously, Luke, who DOESN'T take a day off in two years?!), Aaron just had another baby (say "hello" to Lars, everyone), and I'm tying up loose ends at my current day job, getting ready to start anew at a new gig on October 1.  Sadly, that means you've all been neglected.

Fear not, gentle readers.  We'll get our act together soon and get some new material up here as soon as the dust settles.  Until then, I thought I'd waste your time with a completely useless tale about my recent experience on the Dell Premier website.

If you're not familiar with the site, Dell Premier is basically a corporation's one-stop, personalized Dell shopping page.  Your business's rep sets you up and you can logon to take care of all your Dell purchasing needs in one place.  Generally works pretty well.  Generally.

And that's how we segue into the Nerdliness.com homage to Highlights Magazine's "What is Wrong With This Picture?"  Just took this screen shot from my Dell Premier page a few minutes ago, looking at toner cartridges for a Dell 3115cn (click to see the full version):

So what's wrong with this picture?  Well, let's start with the title:

That generally should show the name of the company your account is associated with.  Guess what?  I don't work for the Denver International Airport.  Man, I knew that airport had a reputation for things going wonky, but I had no idea it was contageous.  Fortunately for them, just looks like the title is tweaked.  I don't seem to have access to any of their other information.  My account information is actually mine, etc. 

Oh, and notice what product it thinks we're looking at:

Sure, I've been in IT for some time and have years of experience noting the difference between keyboards and toner cartridges, but I think my three-year-old daughter could tell ya that these ain't keyboards.

Finally, there's this:

Ok, so this one's not really a glitch, but it certainly qualifies as a "WTF" to me...  So you can buy the black cartridges individually for $109.99 (not on that page), in the convenient and cost-saving three-pack for $320.07 (saves $9.90), or the WTF-inducing 84-pack for $9,239.00 (a whoppin' 16-cent savings!).  Not sure what I find more amusing:  the fact that they even offer an 84-pack of toner cartridges, or the fact that they think the same people who might actually need to order it would be stupid enough to buy an 84-pack instead of saving $277.04 by ordering 28 three-packs...

I promise the next posts you see will actually be relevant and informative. 

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